SMS Terms and Conditions | TEC Power System Alarm Text Alerts

TEC Power System Alarm Text Alerts

SMS Terms and Conditions · Effective November 3, 2026

Program description

TEC's Power System Alarm Text Alerts program sends automated text messages to enrolled TEC employees and on-call staff about power-system alarms and events detected by TEC's power monitoring system, such as outages, abnormal voltage, demand limits and equipment alarms. Messages are operational alerts only. No marketing or promotional messages are sent.

How to enroll

Participation is limited to TEC employees and on-call staff who complete and sign the TEC Alarm Text Alert Opt-In Form. Enrollment is voluntary.

Group replies

Enrolled members may reply to alerts. Replies, with the sender's name, are forwarded to the other members of the on-call alert group.

Message frequency

Message frequency varies with system conditions, typically 0–30 messages per month, and may be higher during storms or major system events.

Message and data rates

Message and data rates may apply, depending on your mobile phone plan.

Opt-out and help

Reply STOP at any time to stop receiving messages. You will receive one confirmation message and no further alerts. Reply START to resume. Reply HELP for help.

Customer care

For questions about this program, contact TEC IT support at support@tecmi.coop.

Carrier liability

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number and consent are used only to send these alerts. They are not sold or shared with third parties or affiliates for marketing or promotional purposes. See TEC's SMS Privacy Policy: https://tecmi.coop/sms-privacy.

Example message: TEC SCADA Alert: URBAN SUB - GAS 122 is ACTIVE at Urban_Site_1.RTAC, 11/06/2026 8:54 PM. Reply STOP to opt out.